Fees and Deposits

Memberships: Persons requesting membership and service for a business or commercial account must present a valid government issued identification along with a picture ID for proper identification. Business and commercial accounts may be established using the principal’s name and social security number or the business name and a valid Federal Identification Number (FIN).  A membership fee of $10.00 shall be collected from all members.

Commercial Deposits

Commercial applicant’s deposit will be determined in the following manner:

  • Sole proprietorships will have an ONLINE Utility Exchange report pulled on the sole proprietor and charged the corresponding deposit.
  • Partnerships, Limited Liability Companies (LLC) and Limited Liability Partnerships (LLP) that are less than one year old will have an ONLINE Utility Exchange Report pulled on the managing partner or managing director, as appropriate, and the corresponding deposit will be charged. If the entity is over one year old, an IntelliScore Report will be pulled and a deposit charged as described in the paragraph below.
  • Commercial applicants who are corporations, regardless of whether they are Subchapter S or full “C” Corporations, or any corporation that has a corporate headquarters outside of our service area (foreign corporation), shall have their credit risk based upon the ONLINE Utility Exchange’s Business Profile Report and IntelliScore Report.
    • If there are no negative trade items or indications of risk, the deposit shall reflect the IntelliScore risk as described in the paragraph below.
    • If the Business profile Report or IntelliScore Report indicates credit risk, the customer will be referred to commercial rates for their deposit to be determined.
    • Any commercial customer whose bill is in excess of $2,000 per month will have their deposit determined by commercial rates.
  • NOTE: For customers who have been disconnected more than twice in a twelve month period, deposits will be increased to the High Risk amount. In cases of extreme hardship, the Association may collect the deposit in monthly installments, not to exceed four months.

The ONLINE Utility Exchange’s Business IntelliScore reports.

 

  • Commercial applicants who pose low risk and display an IntelliScore of 80 to 100 shall pay a deposit of one times highest monthly usage of the service address during the prior 12 months.
  • Commercial applicants who pose a medium credit risk and display an IntelliScore score of 70 to 79 shall pay a deposit of two times the highest monthly usage of the service address during the prior 12 months.
  • Commercial applicants who pose a moderate credit risk and display an IntelliScore of 69 or lower shall pay a deposit of three times the highest monthly usage of the service address during the prior 12 months.

Service Charge

$30.00       Regular Service Charge

$60.00       Service Charge after 2:00 PM

Transfer Fee

$30.00       Regular Service Charge

$60.00       Service Charge after 2:00 PM

Collection Fees

  • Consumer’s bill has not been paid, requiring a trip to premises for collection or disconnection:
    • $30.00 per trip
    • Consumer whose service has been disconnected for a delinquent bill who requests service to be reconnected:
      • During normal business hours $30.00 per trip ($60 total reconnect fee)
      • After normal business hours $60.00 per trip ($90 total reconnect fee)

Return Check Fee

$40.00       Return Check Charge

Meter Tampering Fee

$100.00     1st Meter Tampering Charge

$200.00     2nd Meter Tampering Charge

$300.00     3rd Meter Tampering Charge

$125.00     Meter Replacement Charge